The artificial intelligence of the chatbots is revolutionizing the customer experience. They can provide useful information to customers when they need it. Hence, a number of companies that use Chatbots have grown exponentially. It provides them with proactive assistance to their customers.
Many brands have supercharged their customer service experience with chatbots. It has grown and improved to capitalize on various social networks and messaging platforms.
As per the stats, nearly 80% of businesses will have their own Chatbot by 2020 end. It has surpassed Facebook’s Messenger usage from 30,000 in 2016 to approx. 100,000 nowadays. Hence, chatbots can now be considered as the new-gen tech.
In this blog, we will look at the various AI Chatbot Platforms that would surely boost up your business revenue. Check out the list below:
It creates smart and intelligent chatbots and allows you to automatically provide answers to frequently asked questions from your customers or prospects, such as in Facebook Messenger.
You can even transfer the conversation to a human agent in case your bot cannot answer the question properly. This automation ensures that you never miss a chat from your customers and can continue to provide the assistance they need.
It has a code editor, live debugger and a visualizer. With the help of Meya, companies can take advantage of AI for their customer service. It helps companies create bots that help their customers in messaging and customer support applications. You can build, train and host your robots in Meya. And you can also easily scale your bots. Meya easily integrates with third-party applications, which increases its ease of use.
Source: Shane Barker
This platform develops business chatbots that support video, text, audio, AR and VR in the main messaging platforms. Their conversation robots provide authentic and engaging chat experiences for clients.
The conversation browser uses the memory of relationships, the attempts of NLP users and the context of a deep dialogue to direct the conversations. And the moderator of artificial intelligence helps to reach the objectives of the clients. Imperson provides an end-to-end bot solution by hosting and deploying your bot and providing information in real time to improve its performance.
4) Flow XO
Without having to learn any code, it allows you creating smart chatbots. With its simple drag-and-drop editor, you can create logical workflows and then connect your chatbot to the platform you choose.
Flow XO integrates with a large number of third-party applications. You can create bots that integrate with services like Salesforce, Google Sheets, Twitter and more. Its hosting and administration features make it one of the best AI chatbot platforms.
Best Part: Free registration
Without any line coding, you can build amazing chatbots using this easy-to-use platform. It allows you to instantly build and launch intelligent chat chats for your website or any social networking platforms. You can use it for multiple channels, including Slack, Amazon, Facebook, WhatsApp, Telegram, and many more.
In addition, these chatbots are able to understand and respond to complex and multilingual expressions with the help of the NLP engine integrated into the platform. It even has a training module that allows you to train chat chats by creating intentions and expressions.
It helps you create smart chatbots for your website or slack without having to spend your time and efforts on coding. Botsify offers multiple add-ons to help you integrate it with your Shopify store, RSS feed, Google Sheets, or Google search.
It has an easy-to-use drag-and-drop UI and is powered by artificial intelligence and machine learning. This allows you to seamlessly transfer the conversation from a bot to a human agent in situations where the bot is not properly equipped to assist the client.
The platform also presents conversation forms through which you can collect information about your potential customers through chatbot conversations.
You can use it to manage a series of lead generation activities, such as chat streams, drip campaigns, and list creation. It also allows you to automate customer service by providing answers to frequently asked questions and reduces waiting time. You can even cancel your chatbot and jump into the conversation at any time, without problems.
It helps you build chatbots which can take your Facebook Messenger marketing to the next level.
It is one of the best AI chatbot platforms as it enhances customer support experience and helps organizations respond in real time through text or voice. It can help you increase conversions and optimize your resources.
Aivo’s AgentBot can be easily integrated with third-party platforms such as Zapier, Live, Zendesk, Salesforce and many others. It adapts to the rules of a channel and responds automatically to provide its customers with a personalized experience.
Pandorabots provides solutions for the complete development of turnkey chatbot. This platform is one of the oldest and largest chatbot hosting services in the world. It allows bidirectional communication to scale.
You can create and implement chatbots on your website, mobile applications and popular messaging platforms such as Line, KiK, Twitter, Telegram, and Slack. Pandorabots implements and supports AIML open standards.
For marketing, sales and support systems, it helps you easily create Facebook Messenger chatbots. Its visual creator of drag-and-drop bots helps you set up a Facebook Messenger bot in no time.
It helps you transmit your messages effectively. You can also automate your Messenger marketing and send messages based on delays or certain user actions. It also provides you with a set of tools to help you increase your Messenger audience.
It can help companies to build conversational chatbots. This can help you provide faster support to your customers and automatically reduce your waiting time by providing answers to frequently asked questions.
It has an easy-to-use API along with a conversation flow editor that helps you easily train your chatbot without requiring any technical knowledge. Boost has been successfully tapped by leading companies in domains viz. human resources, telecommunications, banking, insurance, and even in the public sector. Hence, it is one of the best AI chatbot creation platforms.
So far we have seen some major AI chatbot platforms that let companies build smart and intelligent chatbots to enhance their customer experience. You can even broadcast your special offers and other messages easily using these chatbots. Ultimately, these will help you provide efficient and quick customer support.
However, we have listed out best AI chatbot platforms for the businesses in 2019–20. You can choose any of the above as per your business needs.