Crypto trading is very popular especially among millennials that love to buy and sell digital assets. The goal of Cryptocurrency trading is to make a profit. Well, before you are able to make any profit, you have to find a proper place for trading. This can be a complex task and the only way to know if an exchange is a right for you is to read reviews about it.
That’s exactly why we are writing this article today, to familiarize you with one famous exchange and see if it really deserves your trust. The exchange we are talking about is called Cryptme. It’s most likely that you already know about it since many traders felt a need to share their positive experience. Actually, that positive experience stimulated us to dig a little deeper and find out everything about this crypto exchange. How it does its business, how it treats clients and most importantly, does it offer any good conditions. We will go through every detail and in the end, you will see if this exchange is worth your time or not.
A Brief Introduction to Cryptme
Cryptme is one of the leaders in the cryptocurrency trading world. Here, you can buy or sell desired cryptocurrencies with different purchasing solutions. This exchange is owned and maintained by an Australian company and if that doesn't mean anything to you, there is one thing you should know. Australia has the best controlled financial sectors worldwide, which means we are dealing with one crypto exchange that has full potential.
The first thing we noticed is a neatly-done website. Of course, this is less relevant for the whole trading experience, but it’s nice to see that someone takes care of the design. It leaves a good first impression.
The website is responsive, we did not have any issues whatsoever and there is a possibility to use it on the mobile phone as well. Apparently, people from Cryptme spend a lot of time perfecting the details, so we hope they spend equal amounts of time on other things, too.
As you already know, crypto exchange platforms do not have different account types. Instead, you have to sign up, leave certain details and start trading. In this case, the sign-up process is very simplified. You need to leave an email address, decide about password and add a mobile phone number, that’s it.
We like how the process goes because there is no need to spend a lot of time on things like this. Within a few minutes, your account will be created and you can start with purchases.
Deposits and Withdrawals
Now, when we know how simple it is to open an account, let’s see what methods are available. After all, if an exchange want’s to create a good trading environment for its clients, different transaction methods need to be available.
Cryptme accepts Credit Cards and Bank Wire, so you do have a choice when it comes to deposits and withdrawals. Of course, you can choose the currency as well (USD, EUR or AUD). The one thing you should know is that Cryptme does not provide eWallet service. If you ask us, this is not bad at all because it means you can add the wallet you already have and this exchange will send your money there. So, no need to create another one.
We are satisfied with this part, but let’s see how long it takes to receive money on your account. Basically, it all depends on the payment confirmation and account verification. This was expected, so we assume you won’t wait for a long time once you provide them with all documents that are required.
When it comes to fees, the first thing that surprised us is that you can easily find all of them. This means you won’t be negatively surprised by the hidden fees, because all of them are listed. Once we checked everything, we can say they are the regular ones that you have to pay to each crypto exchange. For example, an exchange fee for buying cryptocurrency (5%), the processing fee for each transaction that depends on the method you chose and an exchange fee for selling your cryptos. That’s it!
As you can see, Cryptme is not a type of exchange that wants to take your money on different commissions. It chargers only for the most basic things, which is great.
Cryptme Exchange Platform
With Cryptme you can buy or sell (it will be available soon) cryptocurrencies. This means there are two separate exchange platforms and they work in the same way. You won’t have a hard time trying to figure out how to use them, since everything is more than clear.
There is one field for Bitcoin and one for Ethereum. Both of them have live calculators and clients don’t have to leave the website to see the exact value of the specific cryptocurrency at that moment. So, once you choose the desired currency, you have to add the amount. Just type the number and the calculator will automatically tell you how much EUR/USD/AUD you have to pay.
Things are the same for the selling platform, too. Add the amount for Bitcoin or Ethereum that you want to sell and they will calculate how much fiat currency you are going to get.
We have to say that the impression of the exchange platform is excellent. This really is one of the simplest and most convenient platforms we have seen and we believe most of the clients will like it, no matter whether you are new to the crypto trading world or you already have some experience.
Customer Support Responsiveness
One of the most important things for us is responsive to customer support. It doesn’t matter if the website is working flawlessly, errors can happen from time to time. In that case, you want someone who will be able to solve the problem fast. Just imagine how you would feel if something happened and you are unable to log in into your account.
That’s exactly why we dedicate a special part of each review to customer support. We want to see if clients can trade peacefully, knowing they will have required assistance. At Cryptme, you can access the customer support page easily. Simply go to the Contact Us tab in the main menu and a separate page will open. Inside, you will be offered numerous methods and you can choose the one you prefer.
There is an online form and basically, it works similar to email, but you do not have to leave the website. Just add the required details, type the message you have and expect to see an email in your inbox. The only problem with the online form is character limitation. So, if you have a lot of things to write, use an email instead. Cryptme has a support email, it’s listed on the website, which is great. We used it to see how long it would take to receive a reply and we have good news, an answer came the same day.
So, don’t hesitate to reach out for Cryptme support if you have to, customer representatives are polite and ready to explain everything that might be causing troubles. Aside from that, you can call the phone number and talk to one of the representatives. This is an excellent option if you would rather discuss your problem instead of writing an email. Lastly, on the bottom side of the screen, you will find Live Chat, a perfect option if you want an instant reply. This method is excellent for clients who are having troubles with the account or they just want answers to some basic questions. Here, you will receive a reply within minutes, which is great.
Our overall impression of customer service is good. There are enough methods, representatives are responsible and you can count on them if something occurs. But keep in mind that you can also find a Frequently Asked Questions page, where you can see answers to some of the most basic questions. It could happen that someone already asked the same question, so you do not have to go into the same trouble. This part is very helpful and we always like to see it on the website.
This is the part where an exchange can disappoint us completely. Why? Because oftentimes, people do not find education as an important thing and they completely omit it from the website. In this case, you will be able to trade and learn something new in one place.
Cryptme crypto exchange offers different articles about cryptocurrency, so if you want to learn how to trade Bitcoin or what Ethereum exactly is, you can do that here. As we guessed, this is not the only thing clients can learn. There are a lot of materials about the benefits of crypto trading and why you should start with it. So, if you are eager to learn, not just trade, Cryptme is the perfect place for you.
Is Cryptme.io Safe?
It’s not a common case that we can answer questions like this without any hesitations. Yes, Cryptme crypto exchange platform is absolutely safe. We were interested to see what safety methods are implemented on the website and apparently, people from Cryptme taught a lot about security.
The first thing you will notice is the account verification process. Once you decide to register, an email will arrive in your inbox, asking for some documents. This is a regular part of KYC Policy and we are glad to see it here. Also, each time you want to make a withdrawal, you will have to go through this and prove your identity. It’s a usual thing that brokers and crypto exchanges omit this part because it slows down the process a little bit. But that’s exactly when frauds happen. With Cryptme your account is protected and that’s all that matters.
Another important thing is the Secure Sockets Layer (SSL). There is a high possibility that you don’t even pay attention to this part, but we do. SSL is one of the most important parts of online business because it allows important information such as social security numbers, credit card numbers, and login details to be transmitted securely. Once you register at a crypto exchange platform, you will have to leave some personal data. It’s very important to know that all those sensitive information are stored carefully, otherwise, you will never be able to trade with a peace of mind, knowing that someone might steal your data.
As you can see, this crypto exchange platform does its best to provide you with a certain dose of security. Hence, you can trade knowing that the funds are safe and protected.
Should You Start Trading at Cryptme?
To summarize everything we said in this Cryptme review, we have to say this exchange is a legitimate one. It offers excellent possibilities, the platform is suitable for beginners too and the best thing of all, it has responsive support that will be at your disposal always.
So, if you are into cryptocurrency trading, we suggest you try Cryptme.io. After all, we are certain your funds and account will be safe and that’s what matters the most.