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Recently, false information and phishing links were posted on the Gate.io official Twitter account(@gate_io) by phishers. Upon discovering the account anomaly, Gate.io's security team immediately reached out to Twitter to suspend the account and issued an announcement about the account anomaly, prompting users to pay attention to cyber security.
Through close cooperation between the Gate.io security team and Twitter, Gate.io quickly re-gained access to the Twitter account and deleted the false information and phishing links. At present, the Twitter account has resumed normal operations. Meanwhile, Gate.io also successfully blocked the phishing website from its operation, which effectively prevented users from accessing it. Fortunately, this incident only caused minimal damage to the platform and the users.
Based on the operating principle of "safety first, user first", Gate.io will provide full compensation for the losses that users suffered due to this incident. At present, our team is in communication with the users who were affected. Gate.io's official Twitter account has returned to normal and users can interact normally.
In response to the phishers' attempts to use malicious tactics to deceive users into clicking on fake links, Gate.io will pay more attention to the situation and work closely with Twitter to strengthen security management. We would like to remind users that there are several security steps you can take to protect your account and assets. Measures such as using stronger passwords, 2FA authentication, enabling anti-phishing codes, and remaining reasonably skeptical of suspicious websites will prevent you from falling into phishing traps.
About Gate.io Group
Established in 2013, Gate.io Group is one of the pioneers in the crypto industry. It has established a comprehensive ecosystem, which includes a cryptocurrency exchange, public blockchain, decentralized finance, research and analysis, venture capital investing, wallet services, startup incubator labs and more.
Gate.io is a leading global cryptocurrency exchange under Gate.io Group. Gate.io offers services related to the trading of multiple leading digital assets, and it has grown to serve over 10 million users around the world. It has been consistently ranked as one of the top 10 cryptocurrency exchanges based on liquidity and trading volume on CoinGecko and has received a rating of 4.5 by Forbes Advisor, making it one of the Best Crypto Exchanges for 2021.
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